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Turning Vision into Reality: A Remarkable Digitalisation Journey

Turning Vision into Reality: A Remarkable Digitalisation Journey banner
Turning Vision into Reality: A Remarkable Digitalisation Journey
Published at 26 August 2025 | Lithuania

General details

EDIHs involved

Customer

EDIH logo
Customer type: SME
Customer size: Small (10-49)
Customer turnover: 497 180 € (2023)

Services provided
Training and skills development
Technologies
Artificial Intelligence & Decision support
Sectors
Personal services

Challenges

Context: Mygom.tech was invited to participate in EDIH4IAE.LT activities through SmartEnergy DIH, partner of the EDIH. The company became a valuable contributor to the initiative by actively engaging in training sessions and collaborative activities, particularly in topics like AI in marketing and networking solutions. Additionally, Mygom.tech provided significant support to other project participants and public sector organisations, assisting them in overcoming digitalisation and technological challenges.

Mygom.tech teamDigital Transformation Needs:

  • Objective: Mygom.tech aimed to address a core issue related to networking and enhance internal and external connectivity capabilities.

  • Problem Statement: The company faced difficulties in ensuring efficient networking both within the organisation and in external collaborations. This hindered knowledge sharing, process optimisation, and effective communication, especially in technology-driven areas.

  • Desired Outcome: The goal was to strengthen networking capabilities, foster seamless collaboration, and improve knowledge transfer between team members, partners, and stakeholders.

To address Mygom.tech’s networking challenges, SmartEnergy DIH facilitated a comprehensive support structure:

  • Customised Training Programs: delivered targeted training sessions on AI-driven marketing strategies and networking to upskill employees.

  • Collaboration Platforms: introduced tools and systems for improving communication and interaction among project participants and stakeholders, specifically, participating in EDIH “Take Out” platform, facilitating presentation and furthermore addressing its strenghs in IT and digitalisation sector.

  • Problem-Solving Frameworks: encouraged Mygom.tech to take a leadership role in advising other organisations from EDIH4IAE.LT client list, focusing on public organisations, thus enhancing their own expertise and reinforcing their position as a key contributor in the project ecosystem.

Solutions

SmartEnergy DIH, partner of EDIH4IAE.LT, effectively addressed Mygom.tech’s challenge of strengthening networking capabilities and enhancing collaboration within digital ecosystems. The process began with a thorough assessment of Mygom.tech’s current networking practices, communication systems, and digital readiness. This evaluation identified key gaps in collaboration and knowledge sharing, both internally and externally.

With insights from the EDIH4IAE.LT network’s experts, SmartEnergy DIH pinpointed specific areas for improvement. They designed a tailored action plan that included targeted training sessions on artificial intelligence in marketing, networking strategies, and collaborative problem-solving. These initiatives equipped Mygom.tech’s employees with advanced skills to improve internal processes and actively engage in the EDIH ecosystem.

Mygom.techAdditionally, SmartEnergy DIH introduced efficient collaboration tools and frameworks to streamline communication and foster a culture of shared learning. This enabled Mygom.tech to extend support to other participants and public sector organisations, helping them address technological challenges using Mygom.tech’s growing expertise.

By resolving Mygom.tech’s networking issues and empowering the company to contribute meaningfully within the EDIH network, SmartEnergy DIH not only addressed immediate concerns but also laid the foundation for sustained growth in digital collaboration and innovation.

SmartEnergy DIH guided Mygom.tech through a structured implementation process, addressing their networking challenges and fostering collaboration within digital ecosystems. The process began with a comprehensive digital maturity assessment (DMA), evaluating Mygom.tech’s networking practices, communication systems, and skill gaps. This analysis provided clarity on the company’s specific needs and opportunities for improvement.

Results and Benefits

Mygom.techSolution Scoping:

SmartEnergy DIH collaborated with networking and digital collaboration experts from the EDIH network and beyond to identify suitable tools and strategies for Mygom.tech. Four online meetings were held to facilitate dialogue between Mygom.tech, solution providers, and industry specialists. These sessions included knowledge-sharing, demonstrations of networking solutions, and tailored discussions to refine the approach.

Recognising the importance of funding, SmartEnergy DIH worked with Mygom.tech to explore financial support options, including grants from national programs and the Innovation Agency. These efforts ensured the implementation plan was both viable and sustainable.

Customisation and Implementation:

In collaboration with the selected solution provider, SmartEnergy DIH customized networking solutions to align with Mygom.tech’s operational needs. The focus was on seamless integration into existing workflows, ensuring that new tools and strategies would be user-friendly and effectively enhance communication, collaboration, and knowledge sharing.

This collaborative step-by-step approach empowered Mygom.tech to overcome networking challenges, actively participate in the EDIH4IAE.LT initiative, and support other organisations in addressing technological issues. The successful implementation highlighted the practical value of EDIH programs in driving meaningful digital transformation.

Results and benefits:

Cost Reduction: By collaborating with competitors to create a common solution, Mygom.tech achieved significant financial cost reduction. Pooling resources and knowledge allowed them to optimise expenses related to digital transformation.

The collaboration between Mygom.tech and SmartEnergy DIH delivered significant results, addressing networking challenges and empowering the company to achieve digital transformation.

Clear Needs and Structured Requests: With SmartEnergy DIH’s guidance, Mygom.tech gained clarity in articulating its needs and structuring requests for solutions. This structured approach helped the company focus on precise requirements, streamlining the search for suitable tools and strategies.

  • Budget Management and Decision-Making: SmartEnergy DIH helped Mygom.tech better understand its budget constraints and develop criteria for evaluating solutions. This enhanced financial awareness allowed the company to make informed decisions, ensuring investments aligned with operational priorities.

  • Access to Market Solutions: Previously, Mygom.tech faced challenges in identifying suitable networking tools and collaboration platforms. SmartEnergy DIH provided valuable insights into market offerings, enabling Mygom.tech to confidently explore, assess, and adopt the most appropriate solutions.

  • Tangible Benefits: As a result of this collaboration, Mygom.tech not only resolved its networking issues but also enhanced its operational efficiency and ability to support other EDIH participants and public sector organisations. The shared learning and practical tools gained from this initiative have positioned Mygom.tech as a proactive contributor to the digital transformation ecosystem.

In summary, SmartEnergy DIH’s involvement empowered Mygom.tech to navigate its challenges effectively, resulting in cost savings, improved decision-making, and sustainable growth in digital collaboration. In summary, the collaboration with competitors and SmartEnergy DIH empowered Mygom.tech to navigate their digital transformation journey more effectively, resulting in tangible benefits and informed decision-making.

Perceived social/economic impact

By leveraging digital tools and innovative processes, Mygom.tech has gained valuable insights and the capability to utilize EDIH resources for future operational improvements. Through their active engagement, the company now understands how to streamline operations, automate repetitive tasks, and enhance overall efficiency.

For instance, Mygom.tech has expressed interest in implementing advanced networking solutions and exploring automation tools to further optimise their workflows. They are considering adopting AI-driven platforms to minimize manual errors, improve communication efficiency, and foster seamless collaboration across teams. These initiatives aim to enhance productivity, ensuring Mygom.tech remains agile and competitive in the rapidly evolving digital landscape.

Measurable data

  • Cost Optimisation: By participating in the EDIH4IAE.LT initiative and pooling knowledge with other participants, Mygom.tech reduced the costs associated with improving its networking capabilities. The shared resources and insights enabled the company to achieve its goals more efficiently.

  • Clear Needs and Structured Requests: With SmartEnergy DIH’s guidance, Mygom.tech gained clarity in articulating its needs and structuring requests for solutions. This structured approach helped the company focus on precise requirements, streamlining the search for suitable tools and strategies.

  • Budget Management and Decision-Making: SmartEnergy DIH helped Mygom.tech better understand its budget constraints and develop criteria for evaluating solutions. This enhanced financial awareness allowed the company to make informed decisions, ensuring investments aligned with operational priorities.

  • Access to Market Solutions: Previously, Mygom.tech faced challenges in identifying suitable networking tools and collaboration platforms. SmartEnergy DIH provided valuable insights into market offerings, enabling Mygom.tech to confidently explore, assess, and adopt the most appropriate solutions.

  • Tangible Benefits: As a result of this collaboration, Mygom.tech not only resolved its networking issues but also enhanced its operational efficiency and ability to support other EDIH participants and public sector organisations. The shared learning and practical tools gained from this initiative have positioned Mygom.tech as a proactive contributor to the digital transformation ecosystem.

DMA score and results - Stage 0

Total DMA: 25 % (June, 2024). 

  • Digital strategy: 20 %

  • Digital readness: 27 %

  • Human-centricity: 27 %

  • Data management: 31 %

  • Automation and AI: 24%

  • Green digitalisation: 20 %

Lessons learned

What Worked:

  • Active Participation: Mygom.tech’s active engagement in the process was a significant advantage. Their openness in sharing detailed insights about their networking challenges and goals enabled a comprehensive understanding of their needs.

  • Collaborative Connections: Successfully connecting Mygom.tech with relevant solution providers and EDIH4IAE.LT experts proved effective. This collaboration allowed Mygom.tech to explore practical options and implement tailored solutions.

What Did Not Work:

  • Financing Challenges: Coordination with financial program providers encountered obstacles due to rigid national funding policies. These limitations created delays in securing financial support, highlighting the need for more adaptive funding mechanisms.

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