General details
EDIHs involved
Challenges
The Dungarvan Enterprise Centre (DEC) is dedicated to building a digitally empowered, adaptive, and sustainable business ecosystem in Dungarvan and West Waterford. At the heart of this mission is a cutting-edge digital hub that provides remote working spaces, training, incubation, and innovative digital services.
To achieve this vision, DEC recognises the importance of thoroughly understanding the local digital landscape, identifying existing gaps, challenges, and specific digital needs. This knowledge is essential for effectively supporting entrepreneurs, businesses, and the broader civic community in adopting and advancing digital innovation. In pursuit of this goal, DEC sought the expertise and support of EDIH ENTIRE to drive its digital transformation efforts and bring its vision to life.
Solutions
ENTIRE EDIH has been instrumental in supporting the Dungarvan Enterprise Centre (DEC) through discovery workshop engagements to identify the current state of digital play in the West Waterford region where DEC resides.
The initial face-to-face workshop between DEC and an EDIH researcher pinpointed key areas DEC wanted to explore, namely the current state of digital play in the locality. The engagement involved independent study by the EDIH researcher, covering aspects such as population demographics, including educational attainment, adult dependency ratios, and employment rates, while also identifying the industries present in the catchment area. This analysis also provided a historic comparison, focusing on trends in population, education, and employment, to highlight growing trends and emerging industries.
A consultation workshop followed to present the findings to DEC, which led to the need for identifying similar European Innovation Centres as precedents for the approach DEC aims to implement. This also involved evaluating how investments in similar Innovation Centres were most effectively utilized.
This is invaluable information for DEC, as it offers a comprehensive view of the digital landscape, highlighting both technical and business gaps and challenges. The insights will actively contribute to DEC’s future digital transformation strategy, ultimately benefiting the organisation and the community it serves by creating a competitive and sustainable digital capability in the region.
This process is currently being followed up with a focus group workshop involving DEC board members, as well as local enterprise representatives and client industries that DEC aims to engage.
Results and Benefits
The following measurable outcomes and impacts have been achieved:
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Providing DEC with the capability to advance its digital transformation, enabling it to offer a dedicated digital facility for nascent, emerging, and existing entrepreneurs within the locality.
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This outcome was achieved through the deliverable report on the Current State of Digital Play, presented by the EDIH researchers. The report identified key sectors such as smart agriculture, fisheries, artisan food providers, and burgeoning IT companies that DEC can engage with.
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Facilitating coworking and remote working spaces, skills training, digital assessments, and a digital incubator utilizing cutting-edge technologies.
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DEC’s investment in these facilities is expected to foster the growth of small companies, which can, in turn, lead to the consolidation of industry sectors within the area. Successful companies are likely to attract other businesses, reinforcing the local ecosystem. Furthermore, the skills training provided will position DEC as a recognised innovation hub, benefiting both resident companies and those seeking to enhance their digital presence.
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Strengthening connections to higher education institutions (HEIs) and research centers in Munster and beyond.
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DEC provides a platform for entrepreneurs and technologists from HEIs to pursue their business ideas as startups. Long-term investment in these connections will cultivate a culture of innovation and transformation from ideation to product, attracting further investment into both DEC and the region as a whole.
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Enhancing and transforming regional businesses through technology and data.
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Research conducted by the EDIH consortium partner as part of the 'Current State of Digital Play' service identified innovation centers with similar business models. These case studies set a precedent for transforming regional businesses through digitalisation initiatives focused on local enterprises.
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Advancing DEC’s digital transformation in the offerings and services it provides to its community, keeping them aligned with the latest digital advancements.
Perceived social/economic impact
Coming from this engagement, the DEC is feeding the output of the reports and workshops completed under EDIH ENTIRE to actively feed into their own regional strategic digital plans and activities. This allowed DEC to define and establish a regional digital innovation programme and define key enterprise digital challenges and opportunities within the region. It also allowed them to effectively:
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Align with and Contribute to Europe’s Digital Transformation of Businesses targets.
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Align with and contribute to Europe’s Digital Transformation 2030 Skills targets.
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Enhance entrepreneur and business development capabilities in the region.
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Successfully provide a state of art digital friendly facility o the wider community and key stakeholders.
Measurable data
EDIH ENTIRE State of Play Report and Analysis, Focus group meetings outcomes and feedback that feed into ongoing Strategic planning in DEC to implement Digital strategy and the definition of set key milestones and objectives.
The initial workshops were conducted by the EDIH researcher with two members of the board of DEC. However, the focus groups are conducted with eight participants - from DEC, local enterprise and entrepreneurs.
DMA score and results - Stage 0
DEC obtained an overall Digital Maturity Level of 42% (April 11th 2024). In this line, it can be said that DEC presents an average level of digital maturity but still has room for improvement. By investing further in digital technologies and skills, DEC could enhance its operations and products significantly. Although DEC’s current investments cover various core business operations, increasing preparedness for advanced solutions is recommended. The organisation is using mainstream technologies but could benefit from adopting more advanced and disruptive technologies.
The overall Digital Maturity Level for DEC (42%) is slightly below the average for other Community-Led Local Development organisations in Ireland which is 47%. However, DEC has a higher maturity level that of both Community-led local development organisations in Europe (34%) and Micro organisations with between one and nine employees (35%).
The Digital Maturity Level for DEC is the same as that of the best peer Community-Led, micro-size local development organisation in Ireland at 42%.
In exploring the DMA T0 findings for DEC, the results in each dimension were as follows:
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Digital Business Strategy - 20% - This dimension maturity level was identified as 'Basic'
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Digital Readiness - 26% - This dimension maturity level was identified as 'Average'
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Human-Centric Digitalisation - 65% - This dimension maturity level was identified as 'Moderately Advanced'
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Data Governance - 55% - This dimension maturity level was identified as 'Moderately Advanced'
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Automation & Artificial Intelligence - 4% - This dimension maturity level was identified as 'Basic'
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Green Digitalisation - 80% - This dimension maturity level was identified as 'Advanced'
Lessons learned
Do’s:
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Leverage cross-border insights: Utilize information and comparisons from both national (Irish) and EU levels to gain a broader perspective on digital transformation initiatives.
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Engage in cross-comparison analysis: Conduct analyses of similar initiatives across different regions to identify best practices and opportunities for improvement.
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Include EU insights in strategic planning: Incorporate insights gained from EU-level initiatives into your strategic planning for future projects to enhance decision-making.
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Incorporate EU perspectives into workshops: Ensure that workshops and discovery sessions include an overarching EU perspective to provide a more comprehensive understanding of digital transformation trends and practices.
Don’ts:
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Avoid limiting analysis to a single region: Don’t focus solely on national-level data; consider broader geographical comparisons to obtain a more complete view.
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Overlook the importance of EU frameworks: Don’t underestimate the strategic value of insights from EU-level initiatives in shaping organisational strategies. Don’t miss the opportunity to include EU perspectives in discovery workshops, as this can provide essential knowledge for future planning.
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